Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, without further wear. 

To start a return, you can contact us at theseaviewcollection@outlook.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. 

You can also contact us for any other question at theseaviewcollection@outlook.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on discounted items or gift cards.

Exchanges
We are always willing to discuss a return and exchange for other item(s) - again, please contact us at theseaviewcollection@outlook.com.

Refunds
We will notify you once we’ve received and inspected your return, and will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.